Shipping & Returns

Shipping OptionsDelivery TimeCostPremier Daytime• Delivery between 10am-5pm, seven days a week
• Place your order by 10am for same-day service
• Allocated 2 hour delivery window
• Select a nominated date for delivery up to seven days in advanceUSD $25.00Premier Evening• Delivery between 6pm-9pm, seven days a week
• Place your order by 2pm for same-day service
• Allocated 2 hour delivery window
• Select a nominated date for delivery up to seven days in advanceUSD $25.00Next Business Day• Delivery next business day, for orders placed Monday to Friday by 5.30pm EST
• Receive your purchases between 9am-8pm, Monday to Friday
• Orders placed after 5.30pm EST on Friday will be delivered on TuesdayUSD $20.00Standard• Delivery within three business days, for orders placed Monday to Friday
• Receive your purchases between 9am-8pm, Monday to Friday
• Orders placed after 5.30pm EST on Friday will be dispatched on MondayUSD $0.00

• Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum
• Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched
• We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers

We offer Free Ground Shipping on all US orders (including Hawaii and Alaska). When placing your order, simply select your preferred delivery option on the shipping page before proceeding to purchase.

All customized products are final.